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Starbucks closing more stores?

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That seems impossible, at least from my perspective as a New Yorker. There are places in Manhattan where there are Starbuckses across the street from each other, and still they have both lines of caffeine fiends out the door.

And yet... I popped into a Starbucks today as I ran between three movie screenings, and it was almost empty. Which is bizarre for a Starbucks in Manhattan, at least of late. So perhaps it's not so strange to hear that the chain's earnings dropped 69 percent in the fourth quarter of 2008, and that the chain is about to cut 6,700 jobs and close 300 more stores (that's above the 600-plus stores the company had previously said it would shutter).

What's more:

[Chief Executive Officer Howard] Schultz also asked the board to cut his annual base pay to less than $10,000, or the minimum required to maintain benefits for him and his family, spokeswoman Deb Trevino said today in a telephone interview. His base pay was about $1.2 million in 2008. Starbucks is also selling a corporate jet, bringing the fleet to one plane following a similar sale late last year.

At least that's a grown-up way to deal with the crap we're all getting saddled with at the moment.

Starbucks' coffee isn't my favorite, but Dunkin Donuts doesn't let you sit in their stores for hours working on your laptop, and Cosi's free wifi sucks next to the for-pay wifi Starbucks offers (and which I have a monthly account with). I've been a loyal Starbucks customer for years because as long as I have my laptop and my cell phone, Starbucks can be my office. They don't even demand that you actually buy something. But I always do.

Then again, those $4.39 lattes could be the reason their profits are down. Not that I didn't have one of those today when I popped in. But still.

5 Comments

I'm not a Starbucks person (just not a coffee person), but it's nice to see a CEO at least trying to demonstrate that he understands we're all collectively frakked as a country right now. Unlike the bank CEOs who have to be told not to go out buying new jets....
There are only three Starbucks left in Melbourne, and under ten in Australia. I think its great. It leaves smaller, independent stores open, and melbourne has a lot of them. And i applaud the CEO for being mildly responsible
I always prefer independent stores over chains. But at least in Manhattan, there isn't any competition for Starbucks for the combination of great Internet access, comfortable environment, pretty good food, acceptable coffee, and pleasant employees. I wish there was. And I wish there was a place like this -- either a Starbucks or an independent place -- in my neighborhood. I hate to say this, but Starbucks (at least in Manhattan) is the closest we get to British pubs or French cafes, in the ambiance that lets you go in and relax and hang out and not get rushed out. I wish it weren't a chain that's doing that, but at least someone is. And I'm not such a corporate hater that I hate corps that do what they do well, and do it responsibly.
That's one way that Seattle has Manhattan beat. Believe it or not, even though Starbucks originated here, there's a big enough market for hang-out-all-day coffee shops/cafés that Starbucks itself has two chains (Starbucks and Seattle's Best) of stores. Tully's also has lots of locations, *and* there are still hundreds of independent coffee shops. I can happily spend hours (usually with free wi-fi) at Zeitgeist, Bauhaus, Cherry Street, Online Coffee, Uptown Coffee, or literally a dozen others and still be within spitting distance of wherever I need to be downtown.

(There are also lots of pubs, and hybrid coffee-and-beer serving venues).

In Portland, OR, there is a cafe called the "Red and Black" which was basically the hang out of the visibly identifiable leftists and there was a big hew and cry when a Starbucks opened up across the street. Even protests. But guess what? After the Starbucks opened, the Red and Black" menu and service improved and both stores made money anyway. I've heard of independant cafes that make more money after a Starbucks opens because people go into Starbucks at a peak time, see a long line, and slip into the other cafe instead. Starbucks also as the best health benefits and pay of the chains, which I admit isn't too hard.

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I'm MaryAnn Johanson, writer and editor, and this is my scratch pad, idea-jotter-downer, portfolio and resume, and general hang-out blog.

• film/TV/pop culture critic at FlickFilosopher.com
• contributor, Film.com
• member, Online Film Critics Society
• member, Alliance of Women Film Journalists
• member, International Academy of Digital Arts and Sciences

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