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WaMu: marketing ploy or killer whale?

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I’ve been wondering what the hell was up with those TV ads for the bank Washington Mutual -- since when do they call themselves “WaMu,” and don’t they realize that it makes the company sound like it’s a performing orca at SeaWorld? I assumed it was some sort of half-assed attempt to appeal to “hipsters” to make us all think there might be a bank that isn’t “square” and “The Man.”

And whaddaya know? Washington Mutual’s-- excuse me, WaMu’s ATMs are forced to be desperately cool, too:

Atm_crazy_day

Read the whole blog entry at Annie Barrett’s Diminishing Returns about the encounter with that ATM -- it’s piled on with snark.

Monkeyrope

It’s sorta sad, that ATM: it’s like a little monkey in pants forced to dance on a street corner for your amusement. Then again, it fits in with the performing-orca meme, so maybe that’s intentional. Maybe we’re meant to infer that WaMu is a bank that goes against its own banky nature to debase itself for your financial pleasure.

2 Comments

Recently, I switched my cell phone service over to Virgin Mobile. I'm guessing that their big clientele is in the teen to 20-something range, because their customer service phone menu is unbearably "hip." "Hey, glad to hear from you! Just need a bit of info before I can help you out." Blahblahblah, oh I'm so cool and rad, don't you want to spend more money here to hang out with me, homeys? Gag me with a spoon.
I think banks *need* to be reliably and horribly unhip. If the ATM is chattily apologizing in an "Oh, silly, bubble-headed me" way for being out of paper... that's not giving me warm and fuzzy feelings about the bank, but making me wonder "Gee, if the bank is this scatterbrained about keeping track of ATM paper, do I want to trust it with keeping track of my life's savings?"

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I'm MaryAnn Johanson, writer and editor, and this is my scratch pad, idea-jotter-downer, portfolio and resume, and general hang-out blog.

• film/TV/pop culture critic at FlickFilosopher.com
• contributor, Film.com
• member, Online Film Critics Society
• member, Alliance of Women Film Journalists
• member, International Academy of Digital Arts and Sciences

Location: New York City
[email me]

photo by David Speranza

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